A social agency says east London is facing a homeless crisis so severe, it needs city council to jump in now with money to bring some relief.

While the rest of the city also is caught in the two-fisted grip of homelessness and housing market prices beyond the reach of many, the move by the Crouch Neighbourhood Resource Centre to step out of the queue and demand action for Hamilton Road is a first.

Margaret Wills, executive director of the agency, said she feels helpless to address Londoners’ struggles with housing.