“As a society, hidden homelessness is not considered to be homelessness,” William O’Grady, a sociology professor at the University of Guelph, told Out in the Open.

“Images of homelessness, which appear in the Canadian mass media, for example, usually depict ‘the homeless’ as people living on the streets in large cities like Toronto and Vancouver.”

He added that people living with hidden homelessness may not consider themselves to be homeless, and therefore don’t seek support that may be available — essentially making them “invisible to the service system.”