The River City Sanctuary is a busy place these days, and that’s not a great thing.

The homeless shelter on Mitton Street has capacity for 22 people. But these days it’s filled almost every night, which means housing manager Owen Vroom must turn people away, with no idea where to send them.

“I feel bad for each person,” said Vroom, standing in the active front lobby at River City Vineyard.

“It’s not good; it’s cold outside. You have to become a little bit hardened because you can only help so many people.”