Jennifer Evans and Mohamad Fakih didn’t know each other before Saturday, but in just a couple of days they managed to team up to get nearly 20 homeless people out of the bitter cold and into the safety of hotel rooms around the city.

Amid frigid temperatures and mounting worry for Toronto’s homeless, Jennifer Evans, a concerned Toronto resident, took to Twitter with an offer to pay for a hotel room for anyone who needed it.

Before she knew it, Evans got an offer from Fakih, the owner of Paramount Fine Foods, a Middle Eastern food chain.

As much of Ontario faces extreme cold weather, concern is mounting for the well-being of Toronto’s homeless population, which numbers in the thousands.

The city has set a target rate of 90% occupancy for homeless shelters. But Saturday night, when the temperature with the wind chill was down to -29 C, occupancy was at an average rate of 95%. Some services, including family shelters, were full.