As homeless residents of Burlington, Robert and Janette Baker are used to feeling invisible.

“People think it’s just a big-city problem,” said Robert, 37, removing several sweaters in a Plains Road McDonald’s. It was a blustery winter day and the Bakers were dressed in layers to stave off the cold.

“Halton has to realize (homelessness) is here. It is at your front door,” added Janette, 30, wearing tidy makeup and a fashionable coat from the Compassion Society, a Plains Road East agency that provides free food, clothes and household items.